Returns & Exchanges
In our quest to Move, Inspire and WOW, we at Roma want to make sure that you are truly happy with your purchase. If however, you are not completely satisfied with the product, returning it is just as easy as ordering it!
Simply follow these 2 easy steps:
If the product arrives visibly damaged, we ask that you please REFUSE the delivery and/or note “DAMAGED” on the delivery receipt.
Contact our friendly Customer Care Team at 1 800 263 2322 to report any damages so that we may arrange for any necessary replacements or returns.
Once the moulding has been received at our facility, any outstanding credits will be processed within 10 business days.
We value your partnership and continued commitment. We look forward to delivering WOW service every step of the way!
Should have any questions or concerns, please contact our Customer Care Team at 1 800 263 2322.
Save On Roma items
Save On Roma items are not eligible for Free Shipping. All sales are final, no returns or exchanges.