Dear Friends and Partners,
This is Tony Gareri, personally connecting with all of you on this day May 20, 2020. It goes without saying, we have all had to pivot and adjust the last few months. We are happy to announce that since April 16, we have been open to serve our partners by fulfilling orders, working diligently and following government protocols to ensure the safety and health of all our Roma Moulding team and partners. We are optimistic and hopeful that together we will come out stronger than ever. Below please find more information as to how we are practicing methods to ensure safety, health and serving our partners.
Serving you: Our Customer Care Team is available to serve you through all channels: chat, online and via our toll-free number 800 263 2322 from 9:30am – 6:00pm EDT.
Our priority is to ensure we remain committed to delivering the WOW service you’ve been accustom to pre – COVID19. We are present to answer questions, accepting and shipping your framing orders. We are doing our very best to fulfill your order requests during this time to ensure you continue to service your customers’ needs.
Protecting People: Roma Moulding remains committed to the health and safety of our teams, families and partners, this has not changed over the last few months. We are monitoring the changing situation and complying with all public health officials and guidelines across North America.
Monitoring the Situation: These are uncertain times for us all. With new information and legislation constantly flowing in by the hour, we remain steadfast in monitoring the situation to ensure we make the best decisions for us all.
With that said, timelines and plans can change, so we kindly ask you remain connected to us for updates both online and through our social networks:
1. Our website: www.romamoulding.com/category/roma-newsroom/
2. Our social media channels: Instagram Facebook LinkedIn
3. Our Customer Care Call Center: 1-800-263-2322
We have great confidence and appreciation for our public health care system and believe that if we all work together, we will soon be able to return to our normal lives. Our prayers and thoughts go out to all front-line workers and their families and especially to the people impacted by the virus.
I want to personally extend a sincere thank you to all the awesome Roma Team members and Partners for their ongoing support and loyal dedication during this challenging time.
As always, should you have any questions, please don’t hesitate to contact us. We stand united and ready to serve you! We will overcome this together!
CEO Roma Moulding