Dear Roma Moulding Partners,
I want to personally connect with all of you with this update, on this day, April 16, 2020.
Serving you: Our Customer Care Team is standing by and available to serve you through all normal channels, such as email, chat, online and via our toll-free number 800 263 2322 from 9:30am – 6:00pm EDT. Our goal is to ensure we remain committed to delivering the WOW service you’ve been accustom to pre – COVID19. We will be present to answer any and all questions you may have during this time, along with accepting and shipping your framing orders. We will be doing our utmost best to fulfill on your order requests during this time to ensure you continue to service your customers’ needs.
Protecting People: As the global effects of the coronavirus (COVID19) continues to evolve, Roma Moulding remains firmly committed to the health and safety of our teams, families and partners. We are closely monitoring the changing situation and complying with all public health officials and guidelines across North America.
Monitoring the Situation: These are uncertain times for us all. With new information and legislation constantly flowing in by the hour, we remain steadfast in monitoring the situation to ensure we make the best decisions for us all. With that said, timelines and plans can change, so we kindly ask you remain connected to us for updates both online and through our social networks:
- Our website: www.romamoulding.com/category/roma-newsroom/
- Our social media channels: Instagram Facebook LinkedIn
- Our Customer Care Call Center: 1-800-263-2322
We have great confidence and appreciation for our public health care system and believe that if we all work together, we will soon be able to return to our normal lives. Our prayers and thoughts go out to all front-line workers and their families and especially to the people impacted by the virus.
I want to personally extend a sincere thank you to all the awesome Roma Team members and Partners for their ongoing support and loyal dedication during this challenging time.
As always, should you have any questions, please don’t hesitate to contact us. We stand united and ready to serve you! We will overcome this together.
CEO Roma Moulding