Privacy Policy

Roma Moulding (“RM”) is committed to protecting the privacy of personal data collected at the RM website (“Site”) from all visitors to and members of this Site (“You”).This Privacy Policy summarizes the policies of this Site regarding the collection, use, and transfer of personal data, and regarding security measures RM employs to protect such personal data. Please read this Privacy Policy carefully to understand how Your personal data will be treated as You make use of this Site.

Please be aware that this Site may contain links to third-party websites, which this Privacy Policy does not apply to such websites, and that RM is not responsible for the privacy practices, content, or conduct of or on such web sites. By using this Site, You agree to the terms and conditions of this Privacy Policy.

Collection of Information

This Site collects a variety of personal data.

Data such as name, title, company name, address, e-mail address, phone and fax numbers, and other information may be collected from You in order for RM to respond to a request for information about a product/service or about RM. If You contact RM, we may keep a record of that correspondence. RM will ask You for personal data when You report a problem with the Site. RM may also occasionally ask You to complete surveys that we may use for research purposes.

As part of the membership registration process, RM will collect personal data to record the identity of each customer or prospective customer, as well as each authorized employee of such customer to whom a login and password will be issued. The data may include: full name, title, company name, address, e-mail address, phone and fax numbers, and other required information. In addition, Full Members, as defined in the Terms and Conditions of Use, are required to complete an Online Ordering Agreement in which banking or other financial information associated with the extension of credit may be collected by RM.

Before any of the above noted data are collected, You will be told the purpose for which the data will be used and have the choice of whether to provide such data to RM. If such information is required, and if You decide not to provide such information, You will not be able to fully use the features of the Site.

This Site does not use “cookie” technology, but does log IP addresses and browser information for purposes of system administration, identifying technical difficulties, evaluating traffic patterns and usage of this Site, and otherwise providing content relevant to visitors to this Site.

Use, Disclosure, and Transfer of Personal Data

You hereby agree that RM may collect, use, store, and maintain, transfer, and delete Your personal data in accordance with this Privacy Policy. Except as may be necessary to send You Products You have ordered, RM will not disclose personal data protected by Your login name and password to anyone without Your express consent, unless (i) releasing such information is otherwise required by applicable law, statute, regulation, ordinance, or court order, or (ii) RM has reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may be violating the Terms and Conditions of Use or may be causing injury to or interference with (either intentionally or unintentionally) RM’s rights or property, other RM users, or anyone else that could be harmed by such activities. In certain circumstances, RM may release Your personal data to RM clients or business partners. However, before transferring the personal data, RM will first require them to agree to use such personal data in accordance with this Privacy Policy and only for the purposes for which the information was collected.

The disclosure of personal data as contemplated in this Privacy Policy may be to a party outside of Your home jurisdiction. In particular, if You are based in the European Union, data may be transferred to jurisdictions outside the European Union that may not have equivalent laws and rules to protect personal data. By agreeing to this Privacy Policy, You also consent to the transfer of Your personal data to RM and its partners, some of whom may be overseas in order to deliver Products to You.

RM reserves the right to use aggregated data (data that is not individually identifiable). Such aggregate uses could include, but are not limited to, web activity reporting and otherwise meeting RM’s marketing and business objectives.

Accessing, Modifying, or Removing Your Information

Under applicable laws, statutes, regulations, or ordinances, You may have the right to (i) check whether RM holds personal data about You, (ii) access such personal data, and (iii) correct any personal data about You that is inaccurate, or (iv) request that personal data be deleted from RM’s files.

If the information You provide through registration changes or becomes inaccurate, or if You would like RM to delete Your registration from the RM database, please send an e-mail message to info@romamoulding.com and include Your full name, Your login name, and Your phone number in the body of the message.

To stop receiving e-mails from RM, please contact: info@romamoulding.com.

Login name and Password Protection

All personal data that You provide in the member registration process is associated with and protected by a login name and password. To change Your password, or if You forget Your password, You must contact info@romamoulding.com.

RM reserves the right to change login names and passwords at any time to protect the security of this Site. To help protect Your information, You must:

Keep Your login name and password confidential; and Contact us immediately at info@romamoulding.com if You know or suspect that Your login name or password has been compromised.

Data Security and Integrity

When You provide personal data to the Site, such data is stored on secured servers that is protected by this Privacy Policy regardless of where they may be located. RM takes reasonable steps to protect Your personal data from loss, misuse, or other unauthorized uses, and to remove Your personal data when it is no longer required for its intended purposes. RM cannot however, guarantee that loss, misuse, or unauthorized use will never occur (e.g., that someone will not overcome our security measures), and makes no representations or warranties to this effect.

Changes to the Privacy Policy for This Site

RM reserves the right to change this Privacy Policy from time to time at its sole discretion. If the Privacy Policy for this Site changes, the revised policy will be posted at the Privacy Policy link on this Site’s home page. Any material changes in the Privacy Policy will be brought to Your attention when You next log in.

This Privacy Policy was last updated in December, 2014.

Contact Us

If You have any questions, comments, complaints or concerns or require more information about this Privacy Policy, about how RM manages personal data or responds to complaints, or about how personal data is being used, please contact info@romamoulding.com, or write to us at:

Roma Moulding Inc.
360 Hanlan Road
Woodbridge, Ontario
Canada L4L 3P6

Tel: (1) 905 850 1500
Toll Free Tel: 1 800 263 2322
Fax: (1) 905 850-0706
Toll Free Fax: 1 800 361 1415

© Roma Moulding Inc. All Rights Reserved.
Roma Moulding logo is a trademark of Roma Moulding Inc.
All other product names are trademarks of their respective holders.

ACCESSIBILITY POLICY

Policy Statement

Roma Moulding is committed to providing equal treatment to people with disabilities with respect to the use and benefit of Roma services, products and to our facilities. This will be done is a manner that respects their dignity and that is equitable in relation to the broader public. This commitment extends to team members, partners and customers with visible and non-visible disabilities.

Purpose

This policy is intended to provide the overarching framework to guide the review and development of other Roma Moulding policies, standards, procedures, By-laws and guidelines to comply with the standards developed under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Application

This policy applies to all Roma team members and any individual or organization that provides goods, and/or services on behalf of Roma Moulding, in accordance with the legislation. Our facilities in the USA do not fall within this Ontario provincial statute, and thus this policy is not applicable. However, all the offices and facilities are committed to the spirit and intent of the AODA.

Principles

Roma facilities, products and services are to be available to people with disabilities in a manner that:

  • Is free from discrimination
  • Accessible formats and communication supports
  • Provides an opportunity equitable to others to obtain, use and benefit from the goods and /or services and;
  • Takes into account the person’s disability
POLICY REQUIREMENTS
General Standards

Roma Moulding under the AODA is committed to meeting the accessibility needs of people with disabilities.

Establishment of Accessibility Plans and Policies

Roma Moulding shall produce a multi-year Accessibility Plan as required. The plan will be posted on the Roma Wiki (Company intranet) and Roma website. It will be made available in an accessible format and with communication supports, upon request. The Accessibility Plan shall be reviewed and, if necessary, updated at least every five (5) years.

Accessible Formats and Communication Supports

Except otherwise provided by the AODA, Roma Moulding shall, upon request, and in consultation with the person making the request, provide or make arrangements to provide accessible formats and communication supports for persons with disabilities. Accessible formats and communication supports shall be provided in a timely manner, taking into account the person’s accessibility needs and at a cost that is no more than regular cost charged to other persons, in accordance with the Accessibility Formats and Communication Supports Procedures.

This does not apply to products and product labels, unconvertible information or communications and information that Roma Moulding does not control directly or indirectly through contractual relationships. If it is determined that information or communications are unconvertible, the department shall provide the person requesting the information or communication with:

  • An explanation as to why the information /communication are inconvertible;
  • A summary of the unconvertible information/communication
Procurement of Goods, Services and Facilities

When procuring goods, services and/or facilities, Roma Moulding shall incorporate accessibility criteria and features, unless it is not feasible (practicable). If not practicable, Roma Moulding shall provide an explanation, upon request.

Training

All Roma Team Members providing goods and services to members of the public on Roma Moulding’s behalf will receive accessibility training.

This training will include:

  • A review and purpose of the AODA and the requirements of the accessibility Standards for customer service (Ontario Regulation 429/07) and instruction about the following matters:
  • How to interact with persons with disabilities who use an assistive device or require the assistance of a guide dog or other service animal or the assistance of a support person
  • How to use equipment or devices available on the provider’s premises or otherwise provided by the provider that may help with the provision of goods or services to a person with a disability;
  • What to do if a person with a particular type of disability is having difficulty accessing the provider’s goods or services; and
  • A review of the requirements of the accessibility standards referred to in the AODA Integrated Accessibility Standards (Ontario Regulation 191/11) and on the Human Rights Code as it pertains to persons with disabilities.

The training provided shall be appropriate to the duties of the Roma Team Member. Training shall take place as soon as is practicable and upon completion, Roma Moulding shall keep a record of the training provided including the dates on which the accessibility training took place.

Feedback

Feedback on how the services were delivered to people with disabilities shall be invited, forwarded to the appropriate leader, responded to, documented and tracked. Feedback will be accepted in accessible formats and with other communication supports as required.

Effective Date of Policy

April 2, 2014