Today, Roma Moulding, the industry-leader in picture frame and fine art mouldings, released Live Chat as part of their Web 2.0 experience. Live Chat is a dynamic new way of connecting with the industry experts at Roma Moulding. It allows users to have a conversation, live, online with members of Roma’s legendary customer care team, the Wizards of Wow (WoW).
“We are so excited to have added Live Chat as another means of creating personal, emotional, connections with our partners,” Roma Moulding’s Leader of Customer Care Jo Anne Simons said. “We are really proud of our outstanding Wizards of WoW here at Roma and we all look forward to chatting with you in regards to your moulding inquires”.
Established in 1984 by John Gareri and Nino Talotta, Roma Moulding will celebrate its 30th anniversary this year. Now under the stewardship of John’s son, Tony, Roma Moulding has revamped their online presence and have developed a new website filled with new features such as Live Chat.
Roma Moulding features 100 percent handmade-in-Italy products and supports local economies by preserving European artisanal techniques that have been passed down through generations. Additionally, Roma Moulding products feature organic materials that only use woods sourced from FSC active reforestation programs.